Privacy Policy

Data we collect

We only collect what the service needs to work:

• Phone number and name — to create your account and sign you in with a one-time code (OTP).
• Location and delivery address — to check coverage, deliver your order, and enable tracking.
• Order data — order contents, history, status, and totals.
• Photos — only when you attach one to an “order anything” request.
• Device push token — to send order status notifications.

How we use your data

We use this data to fulfil and deliver orders, contact you about your order, improve the service, and prevent fraud. We do not use your data for advertising and we never sell it to third parties.

Sharing

We share only the minimum needed to fulfil your order: the vendor sees the order details, and the delivery rider sees your name, phone number, and delivery address. We do not share your data with anyone else unless the law requires it.

Payments

Payment is currently cash on delivery. We do not collect or store any card details.

Storage & security

Your data is stored on secured servers and transmitted encrypted over HTTPS. We keep account and order data while your account is active and as required by law.

Your rights

You can request access to your data, correct it, or permanently delete your account at any time by contacting us at the email below or via the in-app WhatsApp support button.

Children

Our service is intended for people over 13, and we do not knowingly collect data from children.

Changes to this policy

We may update this policy from time to time; any changes will be posted on this page with a new date.

Contact us

For any privacy question, email us at: karimfawzy55@gmail.com